Arai Support

Caring for your helmet 0

Product Information 17

• Where is the Serial Number and Approval Number on my Arai?
• How do I find out how old my helmet is?
• How do I know when my helmet is past its best?
• What does the ECE-2205/SNELL mark on the back of my helmet mean?
• Is there a service for testing my helmet if I have dropped it/crashed in it?

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Spares/Replacement Parts 12

• Breaking down the Arai spares - whats my part called?
• Can I purchase Arai helmets, visors or spare parts from you direct?
• I need to replace a broken/missing part on my helmet, where can I get this from?
• I have ordered spare parts from a DNA centre, how long will they take to arrive?
• I have a limited edition ‘TT’ helmet and need spare parts, where do I go for this?

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Returns/Warranty 7

• Who is responsible for the warranty/returns on my helmet?
• How long is the warranty on my Arai?
• My local DNA centre has to send my helmet back for repairs, how long can I expect to be without it?
• My helmet has to come back to you to be repaired but I need my helmet to commute on my bike, do you offer a loan service?
• I received my helmet as a gift, can I claim warranty?

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Sponsorship 1

• I race under the ACU or similar recognised motorsport union – do you offer a race discount?

MotorSport 1

• What types of car helmets do you sell?

Become a UK Arai dealer 1

• How do I become a UK Arai stockist?